Patient: Product
Cell & Gene Navigator
Personalized therapies represent cutting edge science, but add significant complexity to the patient’s treatment journey. Mavens can launch your programs and help you navigate those time-critical processes.
Treatment site engagement
Provide patient visibility and enrollment for treatment site networks. A site portal enables electronic patient referrals, purchase order upload, and real-time patient status updates.
Connected patient support
Mavens Cell & Gene Navigator empowers patient support teams with up-to-date information from your partner network. Our platform integrates with personalized therapy management tools and third-party logistics providers.
Patient experience
With such time-critical processes, effective communication is essential. Email, portals, mobile applications, and SMS services provide the channels to keep communication lines open and processes on track.
Key benefits
Time criticality
Reduce patient dropout rates by monitoring time-critical processes and proactively escalating potential problems.
Productivity
Drive contact center efficiency in a patient-centric manner by surfacing all key information to the contact center from your connected partner network.
Comprehensive tracking
Track key patient identifiers such as the chain of identity and others supplied by third-party vendors.
Real-time reporting
Monitor patient status and program performance with real-time reporting and dashboards.
Treatment site portal
Benefit from patient referral submission, purchase order generation, and real-time patient status updates provided directly to treatment sites.
Veeva interoperability
Deliver compliant insights directly to field sales through Veeva CRM and iRep.
Security
Meet HIPAA/HITECH compliance requirements and secure PHI/PII with auditing, monitoring, and encryption capabilities provided by Salesforce Health Cloud and Salesforce Shield.
Integration
Simplify integrations with open APIs for external hubs, personalized therapy management vendors, third-party logistics providers, data warehouses, and electronic benefits providers.
Insights
Own your data, capture qualitative information, analyze the patient journey, and deliver actionable insights.
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