Launch Patient Services Programs Faster Than Ever Before
Mavens® modernizes patient services programs on Salesforce’s Agentforce Life Sciences to launch faster, enroll smarter, and keep patients on therapy.
Delayed enrollment and patient dropout is too high a price for your brand and your patients. See what’s next when you work with a team that has spent over a decade with Salesforce.See The Difference Patient Services Experts Make
There’s A Better Way To Manage Your Patient Services Programs
When patients drop out of patient services programs, it’s time to find a better way to work.
The experts at Mavens® design, build, migrate, launch, and support patient programs on Salesforce’s Agentforce Life Sciences to reduce time to therapy and drive patient adherence. Give your agents, care teams, and program leaders one place to enroll patients, verify benefits, coordinate care, and act before patients drop off.
About Agentforce Life Sciences for Patient Services
A system that works the way your team actually works.
Disconnected tools, hubs, and call centers are brought together by Mavens®. Whether you’re building from the ground up, migrating from a hub, or moving off a legacy application, our experts architect Agentforce Life Sciences for your patient services team. From infusion and oral therapies, to specialty, rare, ultra-rare, and cell and gene therapies, Mavens has configured and accelerated them all.
15+
years of providing expert CRM and workflow solutions to Life Sciences
50+
active patient programs launched by Mavens with 25 migrated from a hub
1.7m+
US target populations supported, from orphan diseases to Type 1 diabetes
Agentforce Life Sciences for Patient Services
Connected
Integrations layer ties together CTI, fax, SMS, eSign, hub, Veeva, Relay Network, data aggregators, and specialty pharmacy.
Secure
Salesforce Shield underpins every program: HIPAA alignment, PHI encryption, field history, and SOC 1/2/3.
Personalized
Real-time 360 degree patient and HCP profiles let you tailor every interaction and engage patients.
Scalable
Enterprise-grade scalability on Salesforce, supporting growth across brands, programs, and regions.
Adaptable
Configurable to your SOPs and governance model, with security and role-based access across teams.
AI Powered by Agentforce
Governed AI workflows that identify patient risk, automate benefit verifications, and surface next-best actions.
Agentforce Patient Services AI Features
When you need to do more with less.
Are you AI-ready with your current system? With Mavens® and Agentforce Life Sciences, you are. Shift your operations from a functional tool to an intelligent platform that proactively identifies patient risk, automates benefit verifications, and scales best-in-class experiences for every stakeholder — all directly where your team works day to day.
Proactive Patient Risk Identification
Surface patients with high drop-off risk and engage them with AI-recommended actions before they fall out of programs.
Automated Benefits Verification
Validate program enrollee benefits with electronic verification, including ePA/eBV, to prevent delays to treatment.
Contextual Patient Engagement
Engage with patients based on their activity to improve adherence to treatment and program outcomes.
Want To Learn More?
Download this one-pager on Mavens for Agentforce Life Sciences Patient Services to learn more about connecting the dots between people, data, and AI.
Talk To The Experts At Mavens
Now is the time to modernize how work gets done for patient services programs. If you want a system that is flexible and secure enough to stand the test of time, work with the team that has 15+ years of commercial and Salesforce experience at Mavens.