Patient Services: Product
Care Connect
Operationalize patient services programs with timely, actionable insights and enterprise workflow, designed to reduce time to access and promote adherence for better patient outcomes.
Streamline Enrollment
Reduce barriers to patient onboarding with intuitive enrollment wizards, digital enrollment options, and automated workflows that flag missing information for faster completion.
Speed Time to Access
Accelerate medication access with coverage investigation tools and pre-built connectors for benefits, authorizations, and assistance programs. Efficiently triage cases to specialty pharmacies and vendors with configurable fulfillment and routing.
Deliver Personalized Patient Support
Enhance adherence with built-in tools that align care teams, track patient status and shipments, and dynamically adjust program journeys based on real-time needs.
Key benefits
Reduce Time to Therapy
Utilize standardized and configurable patient journeys for specialty, rare, and personalized therapies.
Maximize Adherence
Use digital tools such as surveys, preference capture, automated reminders, and patient outreach to support adherence.
Improve Provider Experience
Drive provider engagement with hub applications, including automated communications and electronic applications, such as digital enrollment.
Generate Insights
Link hubs to our industry-leading healthcare data to capture qualitative and quantitative information about the patient journey.
Optimize Workflows
Support the care team with process and task automation, SOP reminders, and real-time reports.
Related Content
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Industry-leading solutions built on industry-leading technology platforms. Our solutions are designed using the Salesforce platform, Salesforce Health Cloud, and others.