Maximizing technology investments
Our consultants will proactively ensure you get the most out of new technology over the long-term and that it contributes meaningfully to your company’s success.
Why Mavens?
Our long experience innovating cloud solutions for life sciences companies gives us unique insight into business growth. We are a proactive partner who delivers all the value of a consultative approach on a long-term basis.
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Extending your CRM
We are a certified Salesforce, Veeva, and IQVIA Partner. Our cloud technology expertise means we can provide solutions beyond the traditional product set.
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People & process
We understand that new technology must be absorbed into the organization and we have the people and processes in place to support adoption.
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Proactive & realistic
We consider new features that are relevant to you and develop a plan to implement them—moving beyond simply sharing feature updates.
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Customer-facing
We are a responsive and accessible extension of your team, with 4-hour response SLAs.
Client Services capabilities
Mavens can assist your team with everything from administrative day-to-day to long-term planning and training.
Process
Administration
We’re available to fix bugs and make minor enhancements, create reports, load data, and troubleshoot any failures or issues.
Release management
From planning, testing, and deploying to continuous improvements, the Mavens team can help you build, release and maintain a watertight product.
- Process
- Development
- Impact analysis & investigation
- Continuous improvement
Planning & guidance
We can help you proactively plan for change, from governance management to business planning to implementation guidance.
Testing
Our software experts can execute everything from unit testing to regression testing to OQ and PQ test scripts.
Training
We have in-depth experience with group on-site training, custom curriculums, refresher courses, and new user trainings.
Platforms
Veeva
We were Veeva’s first third-party partner and can deliver in-depth expertise with Veeva CRM, Vault, Network, and other applications.
Salesforce
From Health Cloud and Marketing Cloud to custom builds for end-user accessibility, our long history and partnership with Salesforce gives your teams an edge when communicating with HCPs or patients.
- Medical practices
- Patient services
- Commercial practices
- Communities
Amazon Web Services
We can custom-build applications on Amazon to suit your teams’ needs, and can help you develop a cloud-based, seamless customer service experience through Amazon Connect.
Integrations
Our platform integrates seamlessly with Veeva and Salesforce applications, along with familiar workflow and network applications like Nintex and Mulesoft.
Platforms you know and trust
Mavens has been innovating on platforms like Veeva and Salesforce for over a decade, and we continue to add new technology partners. Our specific focus on life sciences means we understand your needs and can tailor our solutions to you.
